Customer Service


"Having had over 10 years experience of working with some of the large cleaning industry operators, I am pleased to say the advantages of working with a relatively smaller company with shorter lines of communication and a commitment to client services are very clear to me."

Services Director
Garden Court Chambers
Communication is fundamental to understanding our customers' needs - we listen to what they want...

Cleanology employs:

  • 24-hour access to Cleanology management via Blackberry phones
  • a personalised approach – no call centres!
  • formal customer service programme via in-house telesurvey
  • message book on all sites for day-to-day communication
  • monthly client feedback meetings

Reliability is imperative, in order to achieve our 110% customer satisfaction pledge...

Cleanology ensures:

  • ample resources to tackle each job
  • fully trained and experienced staff
  • prompt service and rapid response time

Flexibility is key - we always accommodate our clients' needs & requirements...

Cleanology provides, regardless of the size of the task:

  • 24-hour service, 365 days of the year
  • individually tailored, planned and budgeted work schedules / programmes
  • simple and flexible contractual arrangements
  • the ultimate in designer cleaning options


Our Commitment To You

Our "no worries" guarantee means that you can always rely on any job we undertake being done: on time, on budget and to the very highest standard.



So if you are looking for a professional London cleaning company with responsive customer service, call us on 020 7582 8111 or contact us for a free quote.