Customer Service

"Having had over 10 years experience of working with some of the large cleaning industry operators, I am pleased to say the advantages of working with a relatively smaller company with shorter lines of communication and a commitment to client services are very clear to me."

Services Director
Garden Court Chambers

Cleanology employs:

• 24-hour access to Cleanology management via Blackberry phones
• a personalised approach – no call centres!
• formal customer service programme via in-house telesurvey
• message book on all sites for day-to-day communication
• monthly client feedback meetings

Reliability is imperative, in order to achieve our 110% customer satisfaction pledge...

Cleanology ensures:

• ample resources to tackle each job
• fully trained and experienced staff
• prompt service and rapid response time

Flexibility is key - we always accommodate our clients' needs & requirements...

Cleanology provides, regardless of the size of the task:

• 24-hour service, 365 days of the year
• individually tailored, planned and budgeted work schedules / programmes
• simple and flexible contractual arrangements
• the ultimate in designer cleaning options

Our Commitment To You

Our "no worries" guarantee means that you can always rely on any job we undertake being done: on time, on budget and to the very highest standard.

So if you are looking for a professional London cleaning company with responsive customer service, call us on 020 7582 8111 or contact us for a free quote.